Privacy Policy

Last updated: January 1, 2024

At Manga Master, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide to us, including:

  • Account Information: Name, email address, and password when you create an account
  • Quiz Responses: Your answers to our manga style assessment questions
  • Payment Information: Billing address and payment details (processed securely by our payment provider)
  • Communications: Messages you send us through email or contact forms
  • Community Content: Posts, comments, and artwork you share in our community

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

  • Device Information: Browser type, operating system, and device identifiers
  • Usage Data: Pages viewed, time spent, and navigation patterns
  • IP Address: Your approximate location based on IP address
  • Cookies: Small data files stored on your device (see Cookie Policy below)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your quiz results and deliver personalized recommendations
  • Process transactions and send related information
  • Send you newsletters, tips, and promotional communications (with your consent)
  • Respond to your comments, questions, and support requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and security threats
  • Personalize your experience and deliver relevant content

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party vendors who provide services on our behalf, including:

  • Payment processing (Stripe)
  • Email delivery (Mailchimp)
  • Analytics (Google Analytics)
  • Hosting and content delivery

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests.

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.4 With Your Consent

We may share your information with your consent or at your direction.

4. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on our website.

4.1 Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to deliver relevant advertisements

4.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect your experience on our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Secure password hashing
  • Regular security assessments
  • Limited access to personal information
  • Employee training on data protection

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

  • Account Data: Retained while your account is active and for 2 years after deletion
  • Quiz Results: Retained indefinitely unless you request deletion
  • Transaction Data: Retained for 7 years for tax and legal purposes
  • Analytics Data: Aggregated and anonymized after 26 months

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

You can request a copy of your personal information in a portable format.

7.2 Correction

You can update or correct inaccurate personal information through your account settings or by contacting us.

7.3 Deletion

You can request deletion of your personal information, subject to certain exceptions.

7.4 Opt-Out

You can opt out of marketing communications by clicking the unsubscribe link in our emails or updating your preferences.

7.5 Do Not Track

Some browsers have a "Do Not Track" feature. We currently do not respond to DNT signals.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We implement appropriate safeguards to protect your information during such transfers.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt out of the sale of personal information
  • Right to access your personal information
  • Right to equal service and price

To exercise these rights, contact us using the information below.

11. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision-making

Our legal basis for processing your data includes consent, contract performance, and legitimate interests.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@mangamaster.com
Address: Manga Master LLC, 123 Art Street, San Francisco, CA 94102
Data Protection Officer: dpo@mangamaster.com

15. Complaints

If you believe we have violated your privacy rights, you have the right to lodge a complaint with your local data protection authority.